ISC Constructors has spent decades delivering electrical, instrumentation, and controls solutions for complex projects. With a large project controls team and a strong commitment to execution discipline, ISC understands that planning and scheduling are essential to project success.
That is why the company made training a priority. As ISC worked to support and align more than 100 project controls associates, it needed a practical way to build skills consistently, track progress, and help team members apply what they learned in real project environments.
Industry: Industrial Construction
Company: ISC Constructors
Challenge: Training and aligning more than 100 project controls professionals while improving consistency, visibility, and follow-through
Solution: Plan Academy’s flexible, self-paced project controls training and Manager’s Hub
The Challenge: Building Alignment Across a Large Team
Before sharpening their focus on planning and scheduling, ISC’s teams were dealing with familiar project execution challenges: overlapping tasks, resource conflicts, unclear work sequences, and frequent delays. Those issues made it harder to track progress, respond to change, and maintain control over costs.
According to Randal Leblanc – ISC Corporate Director of Project Controls, “planning and scheduling play a central role in how projects are managed at ISC. A robust baseline schedule is established at the start of each project and used as a reference point to track actual progress, identify deviations early, and take corrective action when needed.” But maintaining that level of discipline across a large team requires more than process alone. It requires consistent training, shared expectations, and a practical way to support people as they develop.
That became especially important as ISC worked to train more than 100 project controls team members. Keeping everyone engaged, progressing, and supported at scale is no small task.
The Solution: Flexible Training With Visibility for Managers
ISC supports professional development through a mix of structured internal training and outsourced learning for new software platforms, including Plan Academy. For the project controls team, Plan Academy offered a practical way to deliver consistent training without adding unnecessary complexity.
The flexibility of the online format made adoption easy. Team members were highly motivated to strengthen their planning and scheduling skills, knowing those capabilities could create new career growth opportunities within the organization. Because the training is self-paced, team members could complete modules in a way that fit their schedules while still moving forward consistently.
For managers, the Manager’s Hub became a key part of the experience. It gave ISC a clearer way to track progress across the training journey, identify members who needed extra support, and help ensure no one was left behind.
The Results: Higher Completion, Better Knowledge, Stronger Team Support
Since partnering with Plan Academy, ISC has seen increased course completion rates and noticeable improvements in team knowledge and performance. The training has helped team members build practical scheduling skills while reinforcing why strong planning matters to project success.
Leblanc: “Feedback from the team has been overwhelmingly positive. They value the structured course design, hands-on workshops, and quizzes that make the learning process rigorous and rewarding.” Completion certificates are seen as a meaningful accomplishment, and ISC’s team has also highlighted the strong support and responsiveness of the Plan Academy team.
The partnership has delivered benefits beyond training alone. ISC has seen stronger teamwork and a more supportive learning environment, supported by thorough onboarding and ongoing assistance. To date, more than 20 associates have earned completion certificates, with that number expected to continue growing as more team members move through the program.
For ISC, the value of training is measured not only in course progress, but in better schedule performance, improved resource use, stronger cost control, and greater adaptability across projects. With the right systems, support, and development tools in place, the company is continuing to build a stronger project controls culture from the inside out.